1. What does Punjabi Gifts offer?
Punjabi Gifts makes it possible for you to send gifts to your dear ones residing almost anywhere in the world. Through this service, you can order from the choicest gift items shown on the site while making the payment online. The gift will be delivered at an approximate time and address given by you, according to your specifications.

2. How can I place an order/make the payment?
You can place order online. Payment done by Paypal.com

3. Can I phone or fax my order?
No, orders are accepted only online after securing your payment through Paypal.

4. How do I feel sure that you have correctly the order placed?
After you have placed the order, you will get an e-mail confirming each order with us. Please check your e-mail and if you want any correction, you are requested to get in touch with us.

5. Are the items shipped as per the display on webpage?
The products will match the image on the website as the images have been taken from the vendors from whom the final order is sourced. The product specifications (weight, size, color etc.) mentioned with the product photos are only approximate. There may, hence, be a variation in the pictures and the respective products. Punjabi Gifts, in its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control. At the same time Punjabi Gifts will make all possible efforts to make its services delightful for both the sender and the receiver of the gift.
Note: Accessories shown (if any) are not a part of the product.

6. From where are the items bought?
The gifts at Punjabi Gifts are sourced from exclusive regional manufacturers of handicrafts and other products from all over World through strategic linkages. This arrangement enables our visitors to select from the choicest range of products made exclusively for you and not available anywhere in the world, right from their desktops.

7. How much time do you take to deliver after the payment has been made?
On average, shipping to the US, Canada, UK or Germany takes 1-2 Weeks. Other countries may take from 3 to 4 weeks. Please allow for 3-4 business days for the processing of your order.

8. What is the mode of delivery?
Delivery of gifts is made through renowned courier services.

9. How do I know that my gift has been shipped?
Confirmation through e-mail shall be sent to you after your gift has been shipped. You may also ask for Tracking Number to track you order.

10. Can I send some message with the gift?
Yes, you can send your message with the gift. You can mail your message or Just type in your message in 'Your Personalized Message' box while making the payment online. Your message will be delivered along with the gift.

11. Where all can Punjabi Gifts deliver gifts?
Punjabi Gifts can deliver gifts to all over World. You may place orders from anywhere in the world while making payment online in USD $ through Paypal.com. For more details kindly contact punjabigifts@gmail.com .

12. Can I return an order after it is submitted?
Return Policy:
Goods once shipped shall not be returned on any ground/s. However, in case you may have any complaints regarding the products delivered, kindly write to us by email punjabigifts@gmail.com .

13. Do you deliver order in anywhere all over World?
Yes, we can deliver to all over World.

14. How do I contact you regarding my order?
You can send a mail to our Customer Service Group at punjabigifts@gmail.com and we will only be glad to help you.